Idea sharing

Within my Role: would be basic computer/tablets/mobile phone services (Emails, Saving Documents, Social Media, Printing and Research)

Having basic skills and knowledge in providing assistance in PC, tablet, smartphones etc... having the ability to explain actions and results. Explaining and breaking down basic steps and building upon that.

computer skills, program knowledge, tablet & phone knowledge. E-Library / Audio & ebook app knowledge.

Assist with skills for computer, mobile phone and IPad.

Assistance with basic skills on the internet, eLibrary and devices.

Basic use of any device, basic internet searching skills

Within the role is being helpful for someone learning what their devices and the apps in them can and can't do, how to achieve things with it, and to be aware that each may require setting up in order to work efficiently for their use and also to keep them safe from being interfered with. Explaining the risks and also how to manage them so the user can control and not be fearful of the technology.
It also requires being able to work in conjunction with the requirements of people within the location that you are mentoring in.

Helping to navigate emails, save documents, and find resources

Assistance with basic PC, tablet, smartphone, printer and scanner use.
Assistance with using the internet and who they can navigate.
Assistance with setting up and using any eLibrary resources.

Assist with and teach basic skills in using PCs, smartphones, tablets, printer/scanning.
Assist with and teach in searching the internet, understanding search results, navigating websites.
Assist with setting up email accounts and elibrary apps.
Assist with navigating these accounts.

Help with navigating a computer, software, and the internet. Using email, online sign-ups/registrations, and lodging forms. Printing. Social media. Security and privacy.

Essentials of computer, mobile and tablet use such as starting up, setting up a network, sorting files, web browsing, viewing emails and avoiding dodgy links.

basic skills to use computer, e- mails, online training and filling forms

Responding to basic queries on accessing software and devices, particularly if the user is new to this form of technology.

Assist learner to navigate online learning modules. Answer specific questions related to the content

Basic skills regarding phones, tablets and computers.

Basic skills to use PC tablet and search internet. Inspire people to what is out there.

computer/tablet/phone skills

Basic skills and assistance with different devices over a variety of platforms.

Basic skills on different devices and how those devices will be of use to the client.

Basic computer skills, web search, e-mail, set up facebook

Basic skills helping with computer, tablet and phone

Assist with and teach basic skills with PCs, tablets, smartphones, printing/scanning.
Assist with and teach the use of robots and 3D printers within the community and how these technologies can help improve the lives of many people
Train staff on how they can assist library customers with their basic technology needs

Basic skills and assistance on a range of digital devices and platforms

Information covered by our course outlines

Basic skills on computers, phones and other devices

General Tech help support requests

Assistance with using/setting up computers, tablets and smartphones, helping customers use Library eResources, guidance on cyber safety, printing and photocopying, learning where to find tools and information online to extend their learning.

Basic help with setting up and running social media, online shopping basics, creating and managing online accounts safely, online recourses and programs.

Being able to assist with computer, smart phone and tablet use.

Teaching basic skills regarding their device, email, web browsing, understanding search results, programs and apps, how to create and save documents, printing any required information and internet safety,

Teaching the basics of internet use and ensuring that each step is fully understood before progressing to the next level. Always ensure that the learner is in charge of the keyboard.

Helping people to access webpages, email, online documents. Assist with printing. Other many and varied tasks

Assist with Computer, Tablet or Smartphone use and navigation.

Showing the student how to navigate the internet within a safe way, how to use their devices appropriately by showing them the basics such as how to turn it on and off and what programs, such as Microsoft Suite work, email and what apps are.

How to navigate all types of devices, accessing email, social media and internet security.

Basic tech knowledge, cyber security basics

Teaching basic skills for internet navigation/downloading and installing apps/email/banking/scanning/printing

Teaching people computer basics, internet basics. Troubleshooting common & simple problems. Helping them become confident enough to try things for themselves.

Basic skills in using various electronic devices and programs

Basic use of technology such as computers, mobile phones, emails etc. Ensure that they can work the basics.

Demonstrate, assist with basic digital skills

Basic technology skills...teaching people how to use technology, not doing it for them

Basic use of a PC, Email and Web browsing. Also teach awareness around cyber safety.

Assisting with basic use of devices, different software's e.g operating word or emails

Basic skills in using different electronic devices and programs

Teaching patrons basic computer skills such as turning on a computer, and progressing though skill levels until the patron is competent.

How to use all forms of technology.Basic to advanced tech skills

The basic skills to get the trainees comfortable enough that they can then go on and expand their knowledge by them selves

To have a good basic digital knowledge and always keep up to-date with latest trends.

Basic computer skills, helping create email account, searching the internet and creating accounts on mobile devices

Assisting with basic use of devices; Assisting with use of basic software; Teaching cyber safety.

How to set up and use the basics of their device. Also how to go about purchasing a device.

Basic operation and navigation of different devices.

How to use computer, tablet or phone and how to use internet, send msgs and video calls. Teach them to recognize scams and how to safely use internet.

Basic skills in how to use devices
Basic skills in using email
Basic skills in web browsing.

Basic skills in how to use different devices.

Basic lessons on an tablet, phone or laptop

Basic operation and explanation about the apps/programs on the device, searching skills, safety tips about fraud or online scams, how to sign up or sign in to an email account, downloading relevant apps, how to save a document and/or print from the device.

Assist with / teach in using PCs, smartphones, tablets.
Assist with / teach in searching the internet, understanding search results, navigating websites.
Assist with setting up personal online business, government & email accounts
Assist with navigating these accounts.
Assist with / teach in downloading photos or documents from one device to another eg camera to computer.
Assist with / teaching about printing services

Assist with technical needs and give the opportunity to learn and feel confident to apply the gained knowledge next time

training in the use of digital devices & technology, searching the internet, navigating webpages, online saftey,

Basic skills in using various electronic devices and programs

Using structured methods to deliver training in a easy to understand way for learners with varying skill sets. So they are able to work through processes, see how they can apply them in real life scenarios and can practice through applying them.

Showing people how to use a computer and it's programs so that they then have the confidence to use one on their own. Demonstrating how a mobile phone works and how to use social media safely and how to set up an email account etc.

Basic skills in using laptops, smartphones/tablets, connecting to the internet, using programs such as Microsoft office

Teaching how to navigate the internet in a safe way; device basics such as how to turn on and safely turn off the device and what programs and apps are; showing how to use basic programs/software

Explaining how to search or find information without doing it for the customer
Showing functions in simple steps
Assisting with form filling but not doing it for them

How to use computer, tablet or phone and the basic programming. How to discern search results so that they are relevant and factual. Basic operation of emails and other programs / apps as requested.

operation and use of various devices
ability to explain actions / results
demonstration skills that can be adapted to suit audiences of varying skill levels

Basic operation of PC/Mobile/Tablet. Advice on comprehending search results.