Idea sharing - Barrier 12

Be encouraging and supportive, keep it fun.

Be reassuring, patient, enthusiastic
Be sure to acknowledge the small successes frequently - nothing builds success like success.

Provide handouts, encourage at-home-practice (homework!) to gain confidence, be patient and supportive, make the lesson fun, and refer people to the BeConnected website. Let them know that baby steps are completely okay when learning new things.

Encourage the person to gain confidence by doing the on-line programmes such "Be Connected".
Keep acknowledging their progress. Show them connections to other groups that may build up their confidence in general.

Guide them through some simple things on their device, and praise them when they are successful. Try to encourage them and show them what great things they can do with the new skills they have learnt. Make sure they know that it is ok to ask for help and that you can assist them if they need

Be patient and encouraging. Do things in small bite sized chunks and highlight the points that they understand. Make sure if they make a mistake to word the mistake in a positive light.

Start with one on one sessions or if they aren't comfortable doing that maybe suggest doing a small group session and them bringing along a friend to do it along side them and make them feel more supported. Above all try and make it fun.

Be reassuring, patient, enthusiastic
Make sessions fun.
Be sure to acknowledge the small successes frequently - nothing builds success like success.

Give positive feedback and praise for effort and completed work. For those who feel they are too slow and feel the need to catch up to everyone else, encourage 'patience' and re-direct to continue. Give encouraging smiles.

Encourage, praise and have patience as everyone learns at difference speeds and levels

Patience and plenty of practice.

Help them achieve a small but meaningful task online or in connection to digital technologies.
Provide reassurance and support in all their efforts with technology. Find out what they already know about technology and celebrate their achievements so far.

One on one to begin and should they feel more comfortable having a family member present that's OK.

Reassure and encourage

Tech Savvy classes and asking a friend or relative to accompany

Encourage them, the more they try the more confidence they will gain.

Try and have fun...celebrate small wins

Start with small tasks such as a simple google search of their name and giving them 10 minutes to feel comfortable within the session and then begin.

Make them feel comfortable.

Smaller session - support their efforts, ensure materials are presented in a manner that they can process. Cheat sheets may help as well.

Always be patient and be prepared to go over things again and again until they are clearly understood.

Network with other community organisations that will be able to assist n a more detailed manner

Encourage practice and introduce them to fun aspects of the internet such as You Tube and google searches

Patience and reassurance that they are doing a wonderful job - make it fun so they feel comfortable to be themselves and allow enjoyment.

Praise the little things, have them practice

Recognise that it could be part of a mental illness and requires patience. Ask them what they want to learn, what their goals are. If they can't express that, provide a few basic suggestions (eg, facebook, youtube, solitaire).
As you go, at the end of each session, remind them of what they have accomplished. Things like being able to turn the PC on, or remembering how to log in to their email.

I would be as encouraging as I could. I would try and keep things light with some humour and be consistent.

Encourage them while they're learning or even suggest that they bring a friend along to learn as well.

Let them know that everyone starts out that way. Try to go slow with your instructions and use a little humour along the way.

Provide reassurance and encouragement...everyone was a beginner once!

Encourage and make it fun and - practice, practice, practice :)

Encouragement, patience and reassurance to help build their confidence.

Encourage them to bring a friend along, find out what they are wanting to learn prior to the session and find ways to make it engaging.

Patience and reassurance is need to build their confidence

Just take things slow and building the confidence level is important. Give it a go and I will be here to guide you through it.

Assure them everyone was a beginner once and the classes are here to help them along step by step. Ensure classes are small enough to focus on each student when they baulk.

Get them to tell you or show you what they do know and congratulate them on the little things and then build from there.
Say something like, I'm sure you can do it, I'll be here if you need help, but I think you're better than you might think at this.
Be present with them if possible and guide them through it and give lots of encouragement when they get something right. Make it a pleasant and fun experience.

Smaller sessions, maybe with a friend or relative along to make them feel less pressure? Keep giving them positive feedback when they achieve things, point out what they have done well rather than what they found hard or had trouble with.

Suggest they do a Tech Savvy course with a friend or even one on one sessions with them to build their confidence.

Make it fun! Suggest they attend sessions with a friend who can support them and make sure you go at their pace.

one on one lessons or staggered lessons. Boost confidence by playing games online make it fun.

Suggest having them bring along a friend for support, learn together. Remind them we go at their pace not ours. Keep the classes fun and encourage discussion

Suggest the company of a friend when using technology for the first time. Keep the learning fun and social.

Confidence building by showing how easy being online is. Cheat sheets so that client feels empowered. Beginners class with good notes

share examples of benefits and easy ways to learn - demonstrate small wins to help build confidence