Idea sharing - Barrier 4
Graphic courtesy pixabay.com
In the discussion forum below, contribute your thoughts on how, as a digital mentor, you might assist a client who presents this barrier as a reason for not engaging with the digital world. Please feel free to comment on or reply to any other contributions.
Discussion
Building up a persons confidence and using some humor along the way will help.
As for accidentally deleting something, as long as they go slow and don't just continually clicking without reading the pop-ups they will be fine as they computer prompts and asks, are you sure before it completes the task.
(Perhaps tell them about the use of Ctrl-Z on a pc to undo most errors immediately, if they are up to that stage of learning.)
Computers/programs/apps have a failsafe to check whenever their human is about to do something that concerns them, like a self preservation button, they wont let you break them.
Provide a demonstration to show examples and some common sense advice on things like looking after them, backing info up, updating, virus protection etc.
Computers are very though
If it's your own PC, you can take it to a computer repair tech and they will rescue your files.
Various boxes may pop up or the screen may go black for a moment etc. but you can almost always fix it by turning it off and back on again after a few moments.
Only way to actually break a computer or device is if you dropped it from a height or spilt some kind of liquid all over it.