public demand was low, but steady. Users were inducted on a one-on-one basis, with direct supervision during initial operation. Currently (end 2019) users have requested access 1 -2 times per month, mainly by email contact.
the batteries seem not to hold a charge very well. It is essential to leave the machine charging overnight, up to the time of use.
during use the motor and gearbox get very hot. This is normal, according to advice from the suppliers. A pause is required after about 2 hr continuous use to allow things to cool down.
the motor brushes burnt out about 12 months after commissioning. Replacements are available (about $10 a set), and spares are now kept on hand. (see brushes replacement below)
during operation , a static charge builds up that causes fragments of plastic to stick to the acrylic hopper, and other surfaces. Regular brushing during operation can address this to some extent.
cleaning between jobs is a major frustration. As the material is shredded, heat causes small pieces to stick to blades and screen, and smal pieces too large to pass through the screen remain lodged in the grinder. Brushing (from below) and vacuuming are only partially successful. Running the shredder for 5 min without adding new material seems to help clean things out, but carry over is always noticeable.
if the input material is a rigid plastic (eg: ABS, PLA) pieces tend to fly out of the hopper during use. A cardboard hopper cover has been attached to prevent this, and should be present when jobs commence.
the process is slow. For a soft, easily shredded material like milk bottle HDPE, about 5 - 10L of shreds can be produced per hour.
PET bottles cause a lot of jamming, and this slows the process considerably. The thicker bottoms and tops of these bottles are especially difficult to process.
solid pieces of rigid scrap (failed 3D prints, for example) may not be shreddable without first reducing the size (hit it with a hammer).
portability has been useful - the shredder has been rolled out during Fun Palace, for example - and it has been of great interest to the public.